We provide the services that help you solve your business's computer-related problems. If any of these situations sound familiar to you, contact The Computer Approach:

I don't know what type of hardware and software I have.
Many businesses invest a great deal of time and money in their computer hardware and software without knowing what they actually own. When they go to purchase new equipment, upgrade or troubleshoot their systems, they don't know the necessary details. The Computer Approach will create a computer inventory that tells you exactly what hardware and software you have, so you'll be prepared.

Computers change so quickly. How do I know I'm getting the best performance?
Computer hardware and software companies regularly release "critical updates and service packs." These free packages solve bugs you may have as well as deal with security problems. If you don't keep up, you could be running your computer in an unstable environment. We will make sure you have the latest fixes and help you get them up and running.

I need to purchase some new hardware/software but I don't know what to buy.
Sometimes, the solution to a problem is to buy new hardware or software. Often, businesses buy whatever's on sale. But, if you don't know your requirements, you may spend money unnecessarily and still be stuck with the original problem. The Computer Approach will outline your needs and work within your budget. Then we'll do the legwork to gather quotes from multiple vendors so you can make the best choice for your money. The Computer Approach does not sell or resell computer hardware or software, so you purchase directly from the selected vendor. This allows you to view The Computer Approach as a part-time employee of your business and not a vendor.

I'm doing the same computer task over and over. Isn't there a faster way?
Yes! Whether you have to manually type information from one system into another or follow the same 10 or 15 steps each day or month, automation can save you time and prevent errors. We program your word processor, spreadsheet and other software or create simple or complex applications, so your computer can handle these repetitive tasks automatically and save you hours of precious time and mistakes.

Help! Something's not working!
Everyone has experienced the frustration of trying to get the computer to do something it suddenly stopped doing. You might lose a day of business trying to fix the problem yourself. We might only take one hour to fix the same problem. What's more, we work to prevent future downtime, by gathering information from your computer inventory and making sure your hardware and software are performing their best.

I don't know how to safeguard my "corporate data".
Many businesses concern themselves mostly with the tangible parts of their computer systems, the hardware and software that they have purchased. It's easy to lose sight of your most valuable asset, the data you've produced every day for the life of the company. Hardware, software and services can be replaced with money, but lost corporate data may be irreplaceable. At The Computer Approach, we know how vital your corporate data is and we'll show you how to safeguard this most important asset.

I know I need to protect my system against viruses, worms and Trojan horses but it's hard to keep up.
It is difficult to keep up on the latest computer virus, but if you don't know you have one, you can't protect your system. We'll make sure you have the most up-to-date software to keep your computers running and protect your system and corporate data.

I hope my system never goes down - I don't know what I'd do!
It's every business's worst fear - what if you had a system failure and needed to re-install your corporate data and programs? This kind of loss can be devastating. Every business must have a disaster plan. We'll make sure you understand what to back up, how often to back up, where to back up, how to test your backup, and how to access your installation discs. It's only a disaster if you haven't got a plan.

I don't want my employees to have access to sensitive information.
Unauthorized access can mean anything from employees having access to secure information right up to intellectual theft of business ideas. It's important to have security but too much will hinder your day-to-day operations. We will strike a balance to insure the right amount of security for your business.

I have all this computer equipment but I don't know how to set it up.
There's a lot of unfamiliar equipment needed to run even a basic computer system. Knowing the best placement of your computer and server, and how they connect together, can make the difference between a safe and efficient work environment and one that is prone to breakdowns and creates inefficiencies. We evaluate your computer infrastructure, including physical location of computers, design of server room, layout of computer network, wiring of low-voltage cables and location of plugs. And we do so with future expansion in mind.

There were a lot of details involved in our computer set-up. How do we keep track of them in case we need this information in the future?
Usernames, passwords, phone numbers, settings and installation discs are all crucial to setting up a computer system. Once the system is up and running, businesses often forget those details. Then they have difficulty responding to change. The Computer Approach makes it easy to access the details and maintain them, so you can respond to disasters, new employees and changes in security.

There's a lot involved with Web sites and the Internet. Can you help?
The Internet should make business communications easier, not more complicated. If the details around domain name registration, Web hosting, Web design, e-mail and Internet access only make your head spin, we can help. We will sort through the buzzwords, look after the details and teach you how to make the most of this powerful business tool.